Questions and Answers
What products will I receive?
The great thing about subscription boxes is the surprise of what you'll find! Our box blueprint is as follows:
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4-6 full size products that capture the essence of our featured state
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Locally famous food and drink that showcase regional flavor
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Artisan-made treasures that tell the story of local craftsmanship
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Useful home goods and memorable souvenirs to capture your experience
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A state-inspired craft project
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An information card describing the story and origin of each item
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A special link to online interactive experiences
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Another destination checked off your bucket list!
What if I don’t like what I get in my subscription box?
We spend a lot of time cultivating boxes that will include something for people of all tastes. You may not love every item in every box, but we hope you'll see the value you receive every month!
What is your cancellation policy?
You can cancel your subscription at any time! Simply go under your "My Account" page and click cancel.
Our recurring billing charges on the 1st of every month. If you cancel prior to then, you're good to go. If you need to cancel after you've been charged please contact us directly using the contact form.
What is your shipping policy?
We ship our boxes on the 15th of each month.
All new orders must be completed before the last day of the previous month in order to receive that month’s box. So for example:
~ You order on September 30th, your box ships on October 15th!
~ You order on October 1st, your box ships November 15th!
~ Need the box by Christmas? Be sure to order by November 30th!
We use USPS as our shipping partner. Your box is mailed with Ground Advantage cubic shipping, meaning you can expect your box to arrive 3-5 business days after the ship date.